Questions, answered.
Everything people ask before they book: trust and access, the clean itself, and booking, pricing and cancellations. If yours isn't here, just ask.
Trust & safety
Yes. Every home gets its own checklist, every visit works to it, and we check the standard rather than leave it to chance. We don't promise you'll see the same face forever, because people move on, but the job stays the same whoever is at your door.
Yes. Every cleaner is reference-checked before they ever enter a home, and works to a checklist agreed for your home. If a clean ever isn't right, tell us within 24 hours and we'll come back and put it right at no charge.
No. Most of our clients are at work. Many leave a key or give us an entry code once they're comfortable, and the arrangement is always on your terms. You decide how we get in and when.
The clean
No. We bring everything. Premium products are included as standard. If you'd rather we use your own products, just say so when you book.
Yes. The products we bring are chosen to be effective on the house and gentle around children and pets, so you don't have to clear the place out or air it for hours afterwards.
Tell us within 24 hours and we'll come back and put it right at no charge. Problems are rare, and because every home works to its own checklist, they don't repeat.
Booking, pricing & cancellations
Prices are up front. Regular cleaning from £21/hr (minimum two hours), deep cleaning from £25/hr, and end of tenancy from £150 flat. You'll get the exact figure with your quote, with no hidden fees. See the prices or every service.
Give us at least 4 hours' notice before your visit and we'll move or cancel it at no charge. Less than 4 hours' notice may be charged at the full visit rate. The sooner you let us know, the easier it is to offer the slot to someone else.
North Leeds: LS7, LS8, LS14, LS16, LS17, LS18 and LS19. Check your postcode and we'll tell you straight away.
Got your answer? Let's get you booked.
About two minutes to start. We'll call or text within 4 hours to talk through the details.
Where's home?
Tell us about the house
Where do we send your quote?
Quote requested.
We'll reply within 4 hours with your price and the first available visit. Keep an eye on your phone.